Terms of service

 

OVERVIEW

Welcome to Pearlline! The terms “we”, “us”, and “our” refer to Pearlline. Pearlline operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Pearlline is powered by Shopify, which enables us to provide these Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you should not use or access our Services.


SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services under your supervision.

To use the Services, including browsing or purchasing through our online store, you may be asked to provide certain information, such as your email, billing, payment, and shipping details. You warrant that all information provided is accurate, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all activities under your account. You may not transfer or assign your account to another person.


SECTION 2 - OUR PRODUCTS

We strive to provide accurate descriptions and images of our products. However, please note that colors and appearances may vary slightly depending on your device and display settings.

We do not guarantee that the product appearance or quality will meet your expectations. Product descriptions and availability are subject to change without notice. Pearlline reserves the right to limit product quantities or discontinue items at any time.


SECTION 3 - ORDERS

When you place an order, you make an offer to purchase. Pearlline reserves the right to accept or decline any order at its discretion. Orders are not accepted until payment is received and confirmed.

Please review your order before submission, as cancellation requests may not be accommodated once accepted. If we must cancel or modify an order, we will notify you via the contact information provided at checkout.

All purchases are subject to our Refund Policy. Purchases are for personal or household use only, not for commercial resale.


SECTION 4 - PRICES AND BILLING

All prices, promotions, and discounts are subject to change without notice. Prices listed at checkout are final unless errors occur. Taxes, shipping, and handling fees (if applicable) will be added during checkout.

We reserve the right to correct pricing errors and to modify or cancel promotions at any time.
You agree to provide accurate billing and payment details and to promptly update them when necessary.


SECTION 5 - SHIPPING AND DELIVERY

Delivery is free on all orders above ₹4000, with an estimated delivery time of 7 to 10 days.

Delivery times are estimates only and not guaranteed. Pearlline is not liable for delays due to courier issues, customs, or other factors beyond our control. Once a product is handed to the carrier, the risk of loss transfers to you.


SECTION 6 - INTELLECTUAL PROPERTY

All content on the Pearlline website, including trademarks, text, graphics, logos, designs, and images, is the property of Pearlline or its licensors and is protected under applicable intellectual property laws.

You may use our Services for personal, non-commercial purposes only. No material may be copied, modified, or distributed without our prior written permission.


SECTION 7 - OPTIONAL TOOLS

You may be provided access to tools or features from third-party providers. Pearlline does not control or endorse these tools and provides them “as is” without warranties. Use of such tools is at your own risk and subject to the third party’s terms.


SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites. Pearlline is not responsible for the content or accuracy of these sites and is not liable for any damages resulting from your use of them. Please review their terms and policies before engaging in any transaction.


SECTION 9 - RELATIONSHIP WITH SHOPIFY

Pearlline is powered by Shopify. However, all sales and transactions are made directly between you and Pearlline. Shopify is not responsible for any products or services offered by Pearlline. By purchasing from our store, you release Shopify from any claims related to your transactions.


SECTION 10 - PRIVACY POLICY

All personal data collected through our Services is handled according to our Privacy Policy. Because we use Shopify’s platform, certain information may also be processed in accordance with Shopify’s Privacy Policy.
By using our Services, you consent to this collection and processing of your information.


SECTION 11 - FEEDBACK

If you provide feedback, suggestions, or reviews (“Feedback”), you grant Pearlline a perpetual, royalty-free license to use, reproduce, and display your Feedback in any medium. You represent that you have rights to the content you submit and that it does not violate any third-party rights.


SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

We reserve the right to correct errors or omissions in product information, pricing, or availability at any time without prior notice, even after an order has been submitted.


SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes. You may not:

  • Engage in fraudulent or illegal activities

  • Infringe on intellectual property rights

  • Upload malicious code or spam

  • Harass, abuse, or defame others
    Violation of these terms may result in suspension or termination of your account.


SECTION 14 - TERMINATION

Pearlline reserves the right to terminate or suspend your account or access at any time for violations of these Terms.
Sections including Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, and others shall survive termination.


SECTION 15 - DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind. We do not guarantee uninterrupted, error-free operation or that products will meet your expectations. Some jurisdictions do not allow warranty exclusions, so these limitations may not apply to you.


SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Pearlline and its affiliates shall not be liable for any indirect, incidental, or consequential damages, including loss of data, profits, or revenue, arising from your use of our Services or products.


SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless Pearlline, Shopify, and their affiliates against any claims, damages, or expenses arising from your use of the Services or violation of these Terms.


SECTION 18 - SEVERABILITY

If any part of these Terms is found unlawful or unenforceable, the remaining provisions will continue in effect.


SECTION 19 - WAIVER; ENTIRE AGREEMENT

Failure to enforce any term does not constitute a waiver. These Terms, along with our posted policies, represent the entire agreement between you and Pearlline.


SECTION 20 - ASSIGNMENT

You may not assign or transfer your rights under these Terms without our consent. Pearlline may assign these Terms at its discretion.


SECTION 21 - GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts located where Pearlline is headquartered.


SECTION 22 - HEADINGS

Headings are for convenience only and do not affect interpretation.


SECTION 23 - CHANGES TO TERMS OF SERVICE

We may update or revise these Terms at any time. Updates will be posted on our website, and continued use of the Services signifies your acceptance of those changes.